Colleen is president and chief operational officer of Southwest Airlines. In her position, she oversees management, leadership and budget responsibilities over areas such as each of the company’s three executive vice presidents, the senior vice president of marketing and the…
J.D. Power is Founder and Chairman of J.D. Power & Associates. About J.D Power and Associates Established in 1968, J.D. Power and Associates is a global marketing information firm that conducts independent and unbiased surveys of customer satisfaction, product quality…
Philip Kotler is the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management, Northwestern University, Evanston, Illinois. He was the first recipient of the American Marketing Association's (AMA) "Distinguished Marketing Educator Award" (1985). The…
Clayton is the Robert and Jane Cizik Professor of Business Administration at the Harvard Business School, with a joint appointment in the Technology & Operations Management and General Management faculty groups. His research and teaching interests center on managing innovation…
2000 – Gerald Zaltman/Harvard University and Joseph C. Wilson/Professor of Business Adminstration Emeritus Gerald Zaltman is the Joseph C. Wilson Professor of Business Administration Emeritus at the Harvard Business School and a member of Harvard University's Mind, Brain, and Behavior…